Installation

Installing EROL
Performing a clean install
Installing EROL 2 over an EROL 2 Demo
Installing EROL 2 over EROL 1
Installing EROL 2 over EROL Small Store Edition

Importing Data

EROL's Data Import feature
Overview of Data Import in EROL
What can be imported

Preparing your data
Overview of preparing your data
What is an ID column
Creating an ID column for Item Ordering
Creating an ID column for Product Grouping
Creating an ID column for Page Grouping
Preparing your tax field
Creating a style for your imported store CSV text file or Database table

Importing your data
Importing a Comma Separated Text file
Importing an MS Access Database
Importing an EROL 1 Store
Importing an EROL Small Store Edition Store
Importing an EROL Demo
Importing an Actinic Catalog Store

Frames

An Overview of Frames
Frames and your EROL store
Setting and adjusting the frames in your store

The Page (or Main) Frame

Frame Settings for Pages
Setting the width of the Pages frame
Setting the height of the Pages frame
Creating a fixed width for your entire store
Setting the font styles for all pages appearing in the Pages Frame

The Toolbar Frame
Frame Settings for Toolbars
Setting the height of the Toolbar Frame
Using the default toolbar
Using your own custom toolbar
Creating your own custom toolbar
Assigning a default Toolbar to all new store Pages
No toolbar

The Menu Frame
Frame Settings for Menu
Setting the size of the menu frame
Allowing and disallowing Menu frame scrolling
Positioning your menu
No menu
Building a menu page and assigning it to other pages

The Basket Frame

Frame settings for the Basket
Setting the height of the Basket Frame
Allowing and disallowing Basket frame scrolling
Setting a background image or colour for your basket
Using Basket Cells
Using text in place of a thumbnail product image in the basket
No Basket Frame

Pages

An Overview of Pages
Pages and your EROL store
The difference between a Page and an Item

Using Pages
Adding a page to your store
Creating a tree-structure with pages
Creating sub-pages
Turning existing pages into Child Pages
Deleting a page

Types of EROL Pages
Store Pages
The EROL Home Page
Menu Pages
Toolbar Pages

Global Page Settings

Applying a font style for all pages in your store
Setting the width of your store pages
Setting the width of a menu page
Setting up a default store page

Individual Page Settings

Setting the details and properties for a Page

Setting up a Page
Page Setup options
Naming the page
Assigning a menu and a toolbar to a page
Assigning a Page Loading Message to a page
Copying the settings from another page to apply to current page

Setting the properties of a Page
Page Properties options
Setting the background for the Page
Adding Scripts to your page
Inserting custom JavaScript onto your page
Inserting custom VB Script onto your page
Applying CSS properties to your page
Applying Meta Tags to your page

Advanced control of a Page
Using the Header & Footer for advanced HTML control
Adding HTML in the Header and Footer fields


Items

An Overview of Items
Items and your EROL store
The difference between an Item and a Page

Using Items
Adding an Item to your store
Deleting an Item

Display Items
What is a Display Item
Adding a Display Item
Giving the Display Item a name
Hiding the Display Item name
Adding a 'Description' to a Display Item
Formatting Display Item 'Description'
Adding an image to a Display Item
Adding an image to a Display Item using the image insertion area
Adding an image to a Display Item using the EROL HTML Editor
Selecting a Display Item template
Setting a default Display Item template
Previewing your Display Item

Link Items
What is a Link Item
Adding a Link Item
Giving the Link Item a name
Hiding the Link Item name
Linking the Link Item to a destination
Linking a Link Item to another Page in the store
Linking a Link Item to an individual item on a different page
Linking a Link Item to an individual item on the same page
Adding 'Description' to a Link Item
Formatting Display Item 'Description'
Adding an image to a Link Item
Creating a rollover image
Selecting a Link Item template
Setting a default Link Item template
Previewing your Link Item

Product Items
What is a Product Item
Adding a Product Item
Giving the Product Item a name
Hiding the Product Item name
The difference between Normal View and Expanded View
Letting the customer purchase from the normal view only
Letting the customer purchase from the normal view but also have an expanded view
Letting the customer purchase from the expanded view only
Letting the customer purchase from the normal view and the expanded view
Adding 'Description' to a Product Item (Normal View)
Formatting Product Item 'Description' (Normal View)
Adding a Product Item image (Normal View)
Optimum size for a Product Image (Normal View)
Adding a 'Description' to a Product Item (Expanded View)
Formatting the Product Item 'Description' (Expanded View)
Adding a Product Item image (Expanded View)
Optimum size for a Product image (Expanded View)

Pricing
Adding Pricing details to your Product Item
Primary Options and Secondary Options
Primary Options
Inserting a product code
Inserting a 'Product Description'
Inserting a retail price
Displaying your prices with or without tax
Inserting a product weight
Inserting an Alt (alternative) Price
Displaying the Alt Price
How the Primary Options are displayed in the store
Adding multiple Primary (price dependent) options
Secondary Options
How the Secondary Options are displayed in the store
Individual pricing settings for each product

Individual Product Item Settings
Overriding global Product Item settings
Altering General Settings on an individual product
Allowing fractional quantities
Setting a minimum quantity
Setting measurement units for a product
Altering Tax Settings on an individual product
Applying a Tax Group to a product
Displaying your prices with or without tax
Setting individual Product Discounts
Altering Shipment Settings on an individual product
Applying a flat rate shipment charge for an individual product
Adding Product Selectors to your Product Item
Labelling your Product Selectors
Adding a Custom Field to your Product Item
Selecting a Product Item template (for Normal View and Expanded View)
Previewing your Product Item
Setting a default Product Item template

Adding an image to an Item
Images and your store
Inserting an image for an item
Zoom to Fit Window
Height and Width
Putting H Space and V Space on an image
The difference between the main image insertion area and an image added in the HTML editor
Recommended size for images
Recommended format for images
Naming conventions for images
Importing images into the EROL images folder

Item Templates
Why use Item Templates
What is an Item Template
Selecting an existing Template for an Item
Selecting default Templates for your store
Creating a new Item Template
The Template Editor options pop-up
Selecting an option for editing or creating a new template
Creating a brand new template
Modifying an existing template
Modifying the template for one item only

The EROL Template Builder
Formatting a new template
The Toggle Buttons
The HTML Buttons
The Insert Custom HTML Button
Modifying or re-editing existing HTML
Moving Placeholders and HTML Elements around the Building Area
Deleting and Renaming Templates


The Tree & List View

The Tree View
What is the Tree View
Pages tab (Tree View)
Menus tab (Tree View)
Toolbars tab (Tree View)
Basket tab (Tree View)
Moving Pages around the Tree Views
Moving Pages within the same Tree View tab
Moving Pages across Tree View tabs

The List View
What is the List View
Moving Items and Layout Tables within the same List View tab
Moving Items and Layout Tables across List View tabs


The EROL HTML Editor

Using the HTML Editor
What is the EROL HTML Editor
Launching the HTML Editor
Build area and Preview area
Using the HTML tools
Inserting a Currency Selector dropdown
Inserting a Search field
Inserting a Form Field
Creating a Navigation Dropdown


Laying out and positioning Items on the page

Using Pre-Built pages
Why use pre-built pages
Applying a Pre-built Page to your store

Manually laying out pages
How Manual Layout works
Setting initial table settings
Setting the number of Items per row
Aligning the Items in the table cells
Setting the colours of the table
Creating spaces between items in the table
Adding horizontal lines between rows of Items
Inserting a new Layout Table
Positioning a new Layout Table
Adding Header and Footer HTML to a new table
Setting a default Layout Table


Buttons, Labels and Messages


Altering Buttons, Labels and Messages
Why alter Buttons, Labels and Messages
Changing HTML buttons to your own graphical buttons
Re-labelling buttons
Changing the labels on the Order Form
Re-wording the warning and pop-up messages

Setting Defaults

An overview of Defaults
What are Defaults

Setting up any applying Defaults
Accessing the Defaults setup area
Page Defaults
Product Item Defaults
Layout Table Defaults
Template Defaults

Search Engine

An overview of the EROL Search Engine
What is the EROL Search Engine

Creating a Search Engine for your store
Inserting a search box
Laying out your results page

The Order Form

An Overview of the Order Form
The EROL order form
Accessing the order form
Allowing users to jump straight to the order form
Customising the setup of the Order Form

Laying out the Order Form
Controlling the layout of the order form
Limitations on order form layout
Changing the font style and size of all text in the order form
Setting the colours for the various parts of the order form
Inserting custom fields onto the order form
Selecting fields to be present in the order form
The difference between Required | Included | Not Included
Laying out and ordering the fields on the page
What are Order Notes
Editing and laying out the order notes
What should be included in the order notes
Advanced layout control over the Order Form
Adding your own scripts to the Order Form
Inserting custom JavaScript onto your Order Form
Inserting custom VB Script onto your Order Form
Applying CSS styles to your Order Form
Adding pre- and post- HTML formatting to the Order Form

Security
An overview of EROL order security
Security at the point of purchase
Preventing tampering and verifying orders

Currency

An Overview of Currency
Note about currency and e-commerce

Setting Currency(s)
Selecting a base currency for your store
Offering additional currencies
Using static exchange rates for additional currencies
Using live exchange rate feed for additional currencies
How customers select their currency of choice
How EROL Order Form deals with currency

Shipment

An Overview of Shipment
Shipment and e-commerce
How EROL deals with shipment

Setting up Couriers
Choosing a default courier service
Applying specific courier services to specific countries
Setting up courier options
What is a courier
Adding a courier
Setting a custom shipment method
What is a zone
Adding a zone
What is a class
Adding a class
Setting shipment costs according to the weight of the order
Setting shipment costs according to the quantity ordered
Setting shipment costs according to total order value
Setting shipment costs at a flat rate
How users select their choice of shipment
Ensuring customers are where they say they are
Applying a shipment cost for an individual item only


Tax

An Overview of Tax
Note about tax and e-commerce

Setting a Local Tax Rate
Applying a local tax to your store
Applying a local tax to your store if you are in the US
Applying a local tax to your store if you are in Canada
Applying tax to shipment costs
How EROL calculates shipment tax
Including local tax in the price of products on display
Showing prices with tax and without tax on each item
How EROL calculates local taxes
How EROL calculates United States local taxes

Setting Global Tax Rate(s)
Setting a tax rate for all countries other than your own
Setting a tax rate for individual countries other than your own
How EROL calculates global taxes

Tax Groups
What are Tax Groups
Creating different tax groups
Creating different tax groups if you are in the United States
Creating different tax groups if you are in Canada
Applying a tax group to an individual product
Zero Rated products

Nexus
What is Nexus
Creating different tax groups
Creating different Nexus if you are in the United States
Creating different Nexus if you are in Canada

Discounts

Applying Discounts in your Store
An overview of discounts
Applying a global discount
Applying individual discounts

Setting up Payment Gateways

Using DataCash as a Payment Service Provider
What is on the EROL CD for DataCash
The default DataCash HTML pages
Customising the HTML pages
Setting up your EROL/DataCash Account
Going Live

Using Secure Trading as a Payment Service Provider
What is on the EROL CD for Secure Trading
The default Secure Trading files
Customising the HTML pages
Testing your EROL store before going live
Setting up your EROL/Secure Trading Account
Testing your EROL store before going live
Going Live

Using Worldpay as a Payment Service Provider
What is on the EROL CD for Worldpay
The default Worldpay HTML pages
Customising the HTML pages
Testing your EROL store before going live
Setting up EROL for your Worldpay Account
Using the Worldpay Administration area
How to change the fields for EROL
Enabling the five compulsory fields
Testing your EROL store before going live
E-mail 'receipts' for you and your customer
Going Live

Uploading your store

Publishing your store to the web
How EROL publishes to the web
Setting your host details
The different publishing options
Collating and FTP'ing the files
Losing a connection during upload
Manually publishing your store to the web

Publishing your store to CD-Rom
An overview of CD-Rom publication
Publishing your store onto a CD-Rom
Alert customers to price changes

Backing Up

Making Backups
Backing up your EROL Store
Reverting to your backup data

The EROL Order Manager

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